tu666 Privacy Policy — How We Handle Your Personal Data

1.1 tu666 collects personal data from you in several ways: directly when you register an account and complete KYC verification, automatically when you use the platform, and from trusted third-party sources such as payment processors and identity verification partners. The categories of data collected are set out below.

Registration and Identity Data

When you create a tu666 account, we collect your full legal name, date of birth, residential address in Bangladesh (district, city, and postal code), mobile phone number, and email address. This information is required to create and maintain your account and to perform identity verification in accordance with our responsible gaming and anti-money laundering obligations.

Identity Verification (KYC) Documents

As part of our Know Your Customer process, we collect copies of government-issued identity documents. Accepted documents include the National Identity Card (NID), passport, and driver's licence issued in Bangladesh. We may also collect a proof-of-address document such as a utility bill or bank statement, and proof of payment method. These documents are processed securely and retained only for the period required by applicable law.

Financial and Transaction Data

We collect records of all deposits and withdrawals made through the tu666 platform, including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank), the transaction amount in BDT, the timestamp, and the transaction reference number. We do not store complete mobile wallet PINs or bank account credentials.

Gaming Activity Data

We record your betting and gaming history on the tu666 platform, including game titles accessed, wager amounts placed in ৳, session durations, bonus participation, and game outcomes. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

Technical and Usage Data

When you access tu666, our servers automatically collect certain technical data including your IP address, device type and operating system, browser type and version, pages visited within the platform, session duration, click-path data, and referral source. This data is collected via server logs and first-party analytics tools.

Communications Data

If you contact tu666 via live chat, email ([email protected]), or WhatsApp support, we retain records of those communications including the content of messages, timestamps, and any attachments you provide. This data is used to resolve your enquiry and to maintain a service history for your account.

2.1 tu666 processes your personal data only where a recognised lawful basis exists for doing so. The primary bases on which tu666 relies are as follows:

• Contractual necessity: Processing required to fulfil the contract between tu666 and the Player — including account creation, bet settlement, payment processing, and bonus crediting. Without this processing, tu666 cannot provide its services to you.
• Legal obligation: Processing required to comply with anti-money laundering obligations, age verification requirements, fraud prevention duties, and any other legal or regulatory requirement applicable to the operation of an online gaming platform serving the Bangladesh market.
• Legitimate interests: Processing carried out for tu666's legitimate operational interests, including fraud detection, platform security, responsible gaming monitoring, and internal analytics, where those interests are not overridden by your privacy rights. tu666 conducts a balancing assessment before relying on this basis.
• Consent: Where tu666 relies on your consent — for example, to send you promotional communications by email or SMS — you may withdraw that consent at any time by contacting support or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

2.2 tu666 does not process special categories of personal data (such as health data, biometric data, or data concerning racial or ethnic origin) except where strictly necessary for responsible gaming interventions, in which case explicit consent is obtained and documented.

3.1 tu666 uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your tu666 account, processing your login sessions, managing your account balance and transaction history, and communicating important account notifications to you.
• KYC and identity verification: Confirming that you meet the age requirement (18+), verifying your identity against the documents you provide, and satisfying our obligations under anti-money laundering and counter-terrorist financing standards applicable to online gaming operators in the Bangladesh market.
• Payment processing: Authorising, processing, and reconciling deposits made via bKash, Nagad, Rocket, Upay, and local bank transfers, and processing verified withdrawal requests to your registered payment method. Transaction records are retained as required by financial record-keeping obligations.
• Fraud prevention and security: Detecting and investigating suspicious activity, identifying potential multi-accounting, bot usage, match-fixing, or money laundering behaviour, and protecting the integrity of games and betting markets on the tu666 platform.
• Responsible gaming: Monitoring your gaming activity to identify patterns indicative of problem gambling, enforcing self-exclusion elections, applying deposit limits and time-out periods at your request, and fulfilling our duty of care obligations under responsible gaming best practices.
• Customer support: Responding to your enquiries submitted via live chat, email, or WhatsApp, resolving disputes concerning specific wagers or transactions, and maintaining a service history to support ongoing account management.
• Marketing communications: Sending you promotional offers, seasonal bonuses (including Eid, BPL, and Pohela Boishakh promotions), and platform updates, where you have provided consent or where such communications relate directly to our existing contractual relationship with you. You may opt out of marketing at any time.
• Platform analytics and improvement: Analysing aggregated usage data to understand which games, features, and markets are most popular among our Bangladeshi player community, and using those insights to improve platform performance, design, and content.

3.2 tu666 will not use your personal data for any purpose that is materially different from those listed above without first providing you with notice and, where required, obtaining your consent.

4.1 tu666 uses cookies and similar tracking technologies on the tu666.ws platform. A cookie is a small text file placed on your device by a website server. Cookies allow the platform to recognise your device across sessions, maintain your login state, remember your preferences, and collect analytics data.

4.2 The categories of cookies used by tu666 are:

• Strictly necessary cookies: These are essential for the platform to function correctly. They maintain your login session, preserve your account balance display, and ensure that security tokens operate as expected. These cookies cannot be disabled without preventing you from using the platform.
• Functional cookies: These remember your language preference (English), your last accessed game category, and other interface settings that improve the consistency of your experience across visits. Disabling these does not prevent access to the platform but may reduce convenience.
• Analytics cookies: These collect anonymised information about how players navigate the tu666 platform — which pages are visited most frequently, where users enter and exit the site, and how long sessions last. This data is used in aggregated form only and does not identify you personally.
• Fraud detection cookies: These support tu666's security systems by recording device fingerprint characteristics that help identify suspicious login attempts, bot activity, or multi-accounting behaviour.

4.3 You may control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. However, blocking strictly necessary cookies will prevent you from logging in to or using the tu666 platform. For instructions on managing cookies in your specific browser, consult your browser's help documentation.

4.4 tu666 does not use third-party advertising cookies or behavioural tracking cookies that profile you for the purposes of off-platform advertising networks.

5.1 tu666 does not sell, rent, or commercially share your personal data with any third party for that party's own marketing or commercial purposes. Data sharing is limited to the following categories of recipients, each of whom processes data only to the extent necessary to fulfil their defined role:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the transaction data necessary to authorise and settle deposits and withdrawals. tu666 shares only the minimum information required for each transaction.
• Identity verification partners: Where tu666 uses a third-party KYC verification service to confirm the authenticity of identity documents, your document images and personal data are shared with that partner under a data processing agreement that prohibits any secondary use of your information.
• Fraud prevention and security services: tu666 may share device fingerprint data, IP addresses, and behavioural signals with specialist fraud detection services to protect the platform from bot attacks, multi-accounting, and financial crime.
• Platform infrastructure providers: Cloud hosting, content delivery, and database services that underpin the tu666 platform may process your data as part of providing infrastructure services. All such providers are bound by contractual data processing obligations consistent with this Privacy Policy.
• Law enforcement and regulatory authorities: tu666 will disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required to do so by a valid legal obligation, court order, or government direction. tu666 will endeavour to notify you of such disclosures where permitted by law.

5.2 All third parties who receive personal data from tu666 are required to maintain appropriate technical and organisational security measures and to process that data only for the specified purpose for which it was shared. tu666 does not transfer personal data to parties located outside of its contracted infrastructure footprint without ensuring appropriate safeguards are in place.

6.1 tu666 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply:

6.2 Upon expiry of the applicable retention period, personal data is either securely deleted from tu666's systems or irreversibly anonymised so that it can no longer be linked to any individual. Anonymised data may be retained for statistical and analytical purposes without time limit.

6.3 Where a Player submits a deletion request (see Section 7), tu666 will delete the data subject to any overriding legal retention obligations. In cases where deletion is not possible due to a legal obligation, tu666 will restrict the processing of that data to the minimum required to satisfy the obligation and will inform you accordingly.

7.1 As a Player whose personal data is processed by tu666, you hold the following rights in respect of your information. To exercise any of these rights, please contact tu666 using the details in Section 8.

• Right of access: You may request a copy of the personal data that tu666 holds about you. tu666 will provide this in a structured, readable format within 30 days of a valid request. This is sometimes referred to as a Subject Access Request (SAR).
• Right to rectification: If any personal data held by tu666 is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections to contact details can often be made directly within your account settings.
• Right to erasure: You may request that tu666 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other lawful basis exists), or where you object to processing and there is no overriding legitimate interest. This right is subject to tu666's legal retention obligations.
• Right to restriction of processing: In certain circumstances — for example, while the accuracy of your data is contested, or while an objection is being assessed — you may request that tu666 restrict its processing of your data to storage only.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that tu666 provide your personal data in a machine-readable format, or transfer it directly to another service provider where technically feasible.
• Right to object: You may object at any time to tu666 processing your personal data on the basis of legitimate interests, including for direct marketing purposes. tu666 will cease such processing unless compelling legitimate grounds can be demonstrated that override your interests.
• Rights related to automated decision-making: tu666 may use automated processes for fraud scoring, responsible gaming alerts, and bonus eligibility assessments. You have the right to request human review of any automated decision that significantly affects your account.

7.2 All rights requests are acknowledged within 5 business days and fulfilled within 30 calendar days. In complex cases, a 30-day extension may be applied, and you will be informed of this in advance. There is no fee for exercising your privacy rights unless a request is manifestly unfounded or repetitive, in which case a reasonable administrative fee may be charged.

8.1 For all privacy-related enquiries, data subject rights requests, or concerns about how tu666 handles your personal information, please contact the tu666 support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live chat: Available 24 hours a day, 7 days a week on the tu666 platform
• WhatsApp support: Available during business hours (Bangladesh Standard Time, UTC+6)
• Response time: Privacy enquiries are acknowledged within 5 business days and resolved within 30 calendar days

8.2 When submitting a data subject rights request, please include your full name, registered email address, registered mobile number, and a brief description of your request. tu666 may ask you to verify your identity before processing the request, to ensure that personal data is not disclosed to an unauthorised party.

8.3 tu666 reviews this Privacy Policy periodically and updates it when changes to our data practices, applicable law, or platform features require it. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Material changes to this Policy will be communicated to registered Players via email or via an in-platform notification before the changes take effect. Continued use of the tu666 platform following notification of a revised Privacy Policy constitutes acceptance of the updated terms.

8.4 This Privacy Policy was last reviewed and approved in January 2026. If you have read this Policy and still have unanswered questions about how your data is used, tu666's support team is available around the clock to assist. We are committed to being transparent, responsive, and respectful of every player's right to privacy.